At TnS Africa, we strive to ensure your satisfaction. Returns are only accepted for damaged products or incorrect colors. Please inspect your order upon receipt and contact us immediately if there’s an issue.
To initiate a return, chat with us within 7 days of delivery. Provide your order number, photos of the issue, and any relevant details. We encourage you to reach out for assistance with sizing or special needs before purchasing to avoid returns.
Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Once approved, we’ll provide a return address and instructions. Refunds or exchanges will be processed within 14-21 business days after receiving the returned item.
For any questions, contact us via chat or email. Thank you for choosing TnS Africa!